4.66 Rating 3,800 Reviews
93% of reviewers recommend

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"THIS IS MY FIFTH ATTEMPT TO CONTACT YOU IN THREE MONTHS YOUR PRODUCT IS DEFECTIVE YOUR PHONE LINES AND LIVE CHATS ARE UNATTENDED YOUR SUPPORT PAGE MESSAGES ARE NEVER RESPONDED TO WITHIN 2 HOURS YOUR OWN WORDS ----- Returns & Refunds It’s broken! I don’t like it! If you’ve got a problem with something you bought from us, don’t worry. We’ll help you however we can. At Wowzr! it’s our goal to make you say "Wow! ----- three months THREE F!!K!NG MONTHS I left a review on your site that probably had to be verified for it to become public. It's now public. That's means that someone saw it, read it, verified it AND STILL NO CONTACT wow"
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"I've contacted Wowzr three separate times via their website support page and email regarding a defective product and have been ignored every time. As seems to be the case with almost EVERY negative review, this company seems to be making an active effort to avoid taking responsibility for their defective products, and even if you've held one of their functional boomboxes in your hand you know this thing was manufactured to fail. I refuse to let something this insignificant drag on for a THIRD MONTH. Respond to me within ONE week and have it resolved in THREE or I take all proof of my attempts at polite dialogue to the ombudsman."
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"Web site says fast dispatch not true 22 days have been waiting no response web site says shop with confidence not true how ever when items do arrive they are great if they arrive"
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"Great product. Quick delivery."
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"Order of blue tooth speaker still not arrived Said 2-3 days delivery and now almost 3 weeks with no communication- really annoyed"
1 Helpful Report
"Terrible customer service regarding a faulty item. Cannot get a reply.. still waiting for a refund or replacement"
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"I should've been wary from the start - orders over £40 were advertised as Free p&p but I was charged and they did nothing about it when contacted. I returned my items but I had to chase them up for a refund - eventually got it after 4 weeks. Certainly wouldn't recommend their customer service!"
1 Helpful Report
"great fun for the kids keeps them busy for a while"
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"Portable Bluetooth Speaker I bought delivered quickly for Christmas. Excellent. XLOL Power Bank took over a month with no communication from Wowzr until 18th January. For this reason I am only giving 3 star rating."
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"I bought 3 bluetooth speakers for Christmas presents - they arrived on time, in the right colours and I was very impressed"
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"Item arrived within time frame gien and works well :)"
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"Very pleased with communication and speed of service. Thank you very much. A1+!!"
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"Product was exactly as advertised. Arrived very quickly and was packed safely."
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"Both items I ordered were delivered before Christmas. I was very relieved because the Australia Post tracking numbers given for each were not valid"
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"Still waiting for my order placed on 2nd December, 2017"
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"BROKEN BOOMBOX. Promised a replacement which has failed to arrive nearly a month later. No response to enquiries, no refund - nothing . Just complete silence! Shockingly bad customer service and they STILL have my money!!"
1 Helpful Report
"We ordered MARDLES stickers but were emailed to inform us that one pack was out of stock and was being replaced by one similar with the Christmas pack added to compensate. Well done!! Service was easy to use and delivery was very prompt."
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"I have emailed you several times for a refund for a boom box I returned to you about 2 weeks befor xmas, now you don’t even reply to my 2 recent emails this is very poor service"
1 Helpful Report
"I bought this as a Christmas present but did not come until after, although it's woundful"
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"Did´ent get ny order, but payed for it . Tried to concact the firm , dident hear back at all . No response. Not a good experince at all."
1 Helpful Report is rated 4.66 based on 3,800 reviews

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